This course empowers managers with the skills needed to lead and enhance customer experience strategies. Participants will learn to understand customer needs, map the customer journey, and implement
Mastering AI-Powered Presentation Skills is a dynamic course designed to help professionals leverage AI tools to enhance their presentation abilities. Participants will learn how to use AI to create
Through a human-centered, iterative approach, learners will master techniques for empathizing with users, ideating solutions, prototyping, and testing. Designed for professionals seeking
การศึกษาถึงข้อกำหนดของระบบ ISO 9001:2015 ให้เกิดกระจ่างและสามารถตีความเจตนารมณ์ของระบบมาตรฐานจึงสามารถช่วยให้ องค์กรสามารถพัฒนาระบบอย่างต่อเนื่อง และยั่งยืน เพราะเหตุผลประการหนึ่งที่หลายองค์กรมักจะประ
Participants will delve into acts concerning human resources that have been officially enacted by the Department of Labour in Malaysia.
This course is designed to provide awareness and basic understanding on the requirements of the standard. Participants will be exposed to the key points of the requirements of the standards.
-Productivity Enhancement Through Effective Teamwork: Kings & Queens
-Effective Accomplishment Of “Almost Impossible” Task: Fender Bender
-Everyone Has Value: Value Game
-Rectify Team Improvement Tact
Business Communication Basics
Communicating for Winning Performance- “Telling” skill
Communication with the differences- DISC
Communication during Conflict Management
For the Aggressive Communicator ,
1.Four Steps to Manage Conflicts Effectively
2 Five Conflict Management Styles
1: Basis of Malaysian Corporate and Individual Income Tax / Scope of Charge for Income Tax, 2: Malaysian Accrued / Derived Income vs Foreign Sourced Income, 3: Tax Residency , 4: Types of Income etc
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