Topic : Comprehensive Service Excellence Skills
Trainer : Kussusanti
Schedule : 14-15 Nov 2024
Training Method:
- Discussing concept
- Game/quiz
- Case study
- Role play
- Screening movie
- Individual assessment
Materi :
- Introduction
- Service technique
- Handling complaints
- Maintain good relationship
Unleash your power for success and happiness with our comprehensive NLP Practitioner training. Master advanced techniques to transform your life and others, gaining confidence and clarity in your goal
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In this 1 day practical workshop, you will learn how to manage yourself and others better when faced with negative people or situations at work.
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
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