Enhance your Emotional Intelligence with this workshop. Learn to communicate effectively using DISC techniques, fostering better work relationships and leadership skills. Ideal for career success.
Transition to a team leader with our 1-day workshop. Learn essential leadership skills like active listening and team cohesion. Practical tips for effective management and continuous growth
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
This workshop teaches you to decode behavior styles & tailor communication for better people management & results. It boosts your EQ & communication skills for success in work & life.
This workshop teaches you to decode behavior styles & tailor communication for better people management & results. It boosts your EQ & communication skills for success in work & life.
This transformative course is meticulously crafted to equip you with the essential skills and knowledge required to thrive in the art of communication.
This transformative course is meticulously crafted to equip you with the essential skills and knowledge required to thrive in the art of communication.
This 1 Day Powerful Workshop will teach you how to consciously store that information properly in your brain. We would then be able to retrieve them effortlessly when we need them.
One key benefits of this highly rewarding workshop is the use of the colored brain communication inventory (CBCI) Toolkit, colored brain cards and other trademarked tools where you are immersed in the entire learning system.
This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.
This highly valuable and interactive workshop is a good starting point for you to discover NLP and enhance your influencing skills.
It will show you how to positively influence others in a range of situations at work. These include selling your ideas, winning resources and negotiating positive outcomes.
Through interactive scenarios, self-reflection and a range of practical activities, you will explore ways to influence and better communicate with others, even in challenging situations.
This highly valuable and interactive workshop is a good starting point for you to discover NLP and enhance your influencing skills.
It will show you how to positively influence others in a range of situations at work. These include selling your ideas, winning resources and negotiating positive outcomes.
Through interactive scenarios, self-reflection and a range of practical activities, you will explore ways to influence and better communicate with others, even in challenging situations.
This 1-day Excel course covers functions, tools for data analysis, charting, and PivotTables. Ideal for professionals dealing with budgets, sales, and administrative data.
This 1-day Excel course covers functions, tools for data analysis, charting, and PivotTables. Ideal for professionals dealing with budgets, sales, and administrative data.
Double Degree Program Certified Human Resources Professional (CHRP) HR Academy dengan dua sertifikasi profesi dan titel non-akademik. Peserta akan menerima sertifikasi BNSP dan kredensial SDM C.HRP.
Double Degree Program Certified Human Resources Professional (CHRP) HR Academy dengan dua sertifikasi profesi dan titel non-akademik. Peserta akan menerima sertifikasi BNSP dan kredensial SDM C.HRP.
Double Degree Program Certified Human Resources Professional (CHRP) HR Academy dengan dua sertifikasi profesi dan titel non-akademik. Peserta akan menerima sertifikasi BNSP dan kredensial SDM C.HRP.
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