355 Results
Brick by Brick: Building Effective Communication and Collaboration through LEGO® Serious Play® (LSP)
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO
Category : Business, Communication, Leadership
Language : English
Location Address : N/A
SGD 635
Turning Customer Complaints Into Our Opportunities
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
Category : Business, Communication, Customer Service
Language : English
Location Address : N/A
SGD 1,395
The Art of Profiling: Applying Theories of Personality in and out of the Workplace
This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.
Category : Business, Business Management, Leadership
Language : English
Location Address : N/A
SGD 692
Create Impactful PowerPoint Presentations that Captivate & WoW Your Audience
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Category : All Category
Language : English
Location Address : N/A
SGD 1,200
6 Simple Steps in Handling Tough & Demanding Customers Over the Phone
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
Category : All Category
Language : English
Location Address : N/A
SGD 635
Developing an Effective Employee Handbook
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
Category : All Category
Language : English
Location Address : N/A
SGD 741
Developing an Effective Employee Handbook
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
Category : All Category
Language : English
Location Address : N/A
SGD 741
Enhance Emotional Resilience at Work
COVID has caused stress & anxiety for many professionals. This workshop teaches emotional resilience using NLP to help you cope with challenges & bounce back in the changing business world.
Category : All Category
Language : English
Location Address : N/A
SGD 635
Hands-on Guide to Writing Effective Standard Operating Procedures (SOP)
This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.
Category : All Category
Language : English
Location Address : N/A
SGD 692
The Power of Shapes: Leveraging Psycho-Geometrics for Effective Communication and Influence
Psycho-Geometrics groups people into personality types (square, rectangle, circle, triangle). This 1-day course teaches you to use this system to improve communication & influence in the workplace.
Category : All Category
Language : English
Location Address : N/A
SGD 635
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