This 1-day course enhances presentation skills using Neuro-linguistic Programming (NLP) to help professionals effectively communicate and influence stakeholders.
Master proofreading with the "Proofread to Perfection" course. Enhance your accuracy and professionalism by learning techniques beyond spell-check. Enroll to produce error-free, polished writing.
Earn a Mental Wellness Coach certificate in this 2-day course. Learn to support mental health with interventions for anxiety and depression. Ideal for those aspiring to become Well-being practitioners
Earn a Mental Wellness Coach certificate in this 2-day course. Learn to support mental health with interventions for anxiety and depression. Ideal for those aspiring to become Well-being practitioners
Enhance your Emotional Intelligence with this workshop. Learn to communicate effectively using DISC techniques, fostering better work relationships and leadership skills. Ideal for career success.
Master ChatGPT and AI tools in this dynamic course. Learn to craft prompts, design workflows, and apply AI to automate tasks. Includes practical use cases and post-course mentorship.
Transition to a team leader with our 1-day workshop. Learn essential leadership skills like active listening and team cohesion. Practical tips for effective management and continuous growth
This 2 day course will ensure you gain valuable insights on how gain focus on sustainability and systematic approach to sustainability reporting.
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.
This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
This interactive workshop, blending learning approaches, empowers participants to refine their email writing skills. Elevate your professionalism and polish in email correspondence with colleagues, vendors, and customers through this transformative workshop.
This workshop teaches you to decode behavior styles & tailor communication for better people management & results. It boosts your EQ & communication skills for success in work & life.
This workshop teaches you to decode behavior styles & tailor communication for better people management & results. It boosts your EQ & communication skills for success in work & life.
This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.
This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.
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