253 Results
Professional Certificate in Mental Wellness Coach
Earn a Mental Wellness Coach certificate in this 2-day course. Learn to support mental health with interventions for anxiety and depression. Ideal for those aspiring to become Well-being practitioners
Category : All Category
Language : English
Location Address : N/A
SGD 1,200
High Impact Manager & Supervisor Training for New Managers
Transition to a team leader with our 1-day workshop. Learn essential leadership skills like active listening and team cohesion. Practical tips for effective management and continuous growth
Category : All Category
Language : English
Location Address : N/A
SGD 692
Turning Customer Complaints Into Our Opportunities
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
Category : Business, Communication, Customer Service
Language : English
Location Address : N/A
SGD 1,395
Delivering Constructive Feedback and Criticisms Effectively and Tactfully
Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.
Category : Customer Service, Communication
Language : English
Location Address : N/A
SGD 692
Create Impactful PowerPoint Presentations that Captivate & WoW Your Audience
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Category : All Category
Language : English
Location Address : N/A
SGD 1,200
6 Simple Steps in Handling Tough & Demanding Customers Over the Phone
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
Category : All Category
Language : English
Location Address : N/A
SGD 635
Developing an Effective Employee Handbook
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
Category : All Category
Language : English
Location Address : N/A
SGD 741
Developing an Effective Employee Handbook
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
Category : All Category
Language : English
Location Address : N/A
SGD 741
Enhance Emotional Resilience at Work
COVID has caused stress & anxiety for many professionals. This workshop teaches emotional resilience using NLP to help you cope with challenges & bounce back in the changing business world.
Category : All Category
Language : English
Location Address : N/A
SGD 635
Hands-on Guide to Writing Effective Standard Operating Procedures (SOP)
This highly effective workshop will take you through a step-by-step SOP writing process. You can also use a work-based case study to write an SOP and then receive peer and trainer feedback instantly. You will also pick up skills and tips to avoid common writing errors and to write convincingly to sell their ideas.
Category : All Category
Language : English
Location Address : N/A
SGD 692
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