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This 2-day programme will bring to light some of the findings on what impacts customer loyalty and how to mitigate customer disloyalty.

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Throughout this program, we will explore practical techniques and strategies to help you become an

impactful leader and cultivate high-performing teams

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Throughout this program, we will explore practical techniques and strategies to help you become an impactful leader and cultivate high-performing teams.

Customer Service

This 2-day programme will bring to light some of the findings on what impacts customer loyalty and

how to mitigate customer disloyalty. It will discuss some specific obstacles that many companies take

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• For Online Training - No minimum number of pax required.
• For Face to Face Training - Minimum of 4 pax from your company is required.
• Please write in to check on face to face training pricings.

Business

Learn empathize with users, define pain points, ideate solutions, create wireframes and prototypes, test and iterate on designs.

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This workshop explores situations service professionals face every day and how to manage irate customers without affecting performance and salvage the customer relationship.

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Throughout the workshop, you will gain practical skills in problem identification, using RCA techniques such as the 5 Whys, Fishbone Diagrams, and Pareto Analysis.

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Join Master Facilitators Luke Salway & Cristy Aphimonthol for this Important, Interactive & Innovative training 

Leadership

Essential Managerial & Leadership Skills Training is designed to help you unleash your leadership potential and manage a high-performing team.

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Boost your brand with exceptional customer service. Foster a "customer-centric" culture through practical training, retaining loyalty and attracting new customers for a positive impact on performance.

Information Technology

This course designed for HR managers, project managers, revenue managers, finance managers and administrative personnel who already have a BASIC to INTERMEDIATE understanding of Excel 2016.

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This program is specially designed for All Level of Managers, Personnel who are new in Human Resources

Marketing Strategy

Pelatihan Pelaksana Ekspor memberikan pemahaman dan keterampilan praktis dalam proses ekspor barang atau jasa. Program ini cocok untuk para profesional yang terlibat dalam kegiatan ekspor.

Programming

Flutter adalah SDK untuk pengembangan aplikasi mobile yang dikembangkan oleh Google. Sama seperti react native, framework ini dapat digunakan untuk membuat atau mengembangkan aplikasi mobile.

Networking

Network Fundamentals– routers, switches, cabling, TCP and UDP, IPv4 and IPv6 Network Access– VLANs and trunking, EtherChannel IP Connectivity– IP routing, OSPFv2 IP Services– NTP, DCHP, QoS, SNMP Secu

Engineering

MikroTik Certified Network Associate (MTCNA) merupakan sebuah program sertifikasi dari MikroTik untuk para Network Engineer pada tingkatan entry-level.