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Essential Guide to Preventing & Handling Sexual Harassment at Work

This one-day course helps to educate and prepare yourself and your team to prevent and address such occurrences in your organization. Learn how to create an inclusive HR policy that embraces diversity and inclusivity. Develop the skills to handle workplace harassment professionally. This workshop will also discuss issues pertaining to sexual harassment at the workplace. Participants will be given case studies to discuss and there will be simulation exercises throughout the workshops

Category :  Business Management, Health and Wellness, Human Resource, Leadership, Personal Development
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Brick by Brick: Building Effective Communication and Collaboration through LEGO® Serious Play® (LSP)

Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO

Category :  Business, Communication, Leadership
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635
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Brick by Brick: Building Effective Communication and Collaboration through LEGO® Serious Play® (LSP)

Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO

Category :  Business, Communication, Leadership
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635
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Turning Customer Complaints Into Our Opportunities

You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!


Category :  Business, Communication, Customer Service
Language : English
Location Address :  N/A
  2 days
  All Level
  Offline
SGD 1,395
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The Stress Free Way to Deal with Negativity, Bad Attitude and Difficult People at Work

In this 1 day practical workshop, you will learn how to manage yourself and others better when faced with negative people or situations at work.

Category :  Health and Wellness, Mental Health
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 850
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The Art of Profiling: Applying Theories of Personality in and out of the Workplace

This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.

Category :  Business, Business Management, Leadership
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Delivering Constructive Feedback and Criticisms Effectively and Tactfully

Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.


Category :  Customer Service, Communication
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Effective Time Management Techniques to Improve Work Productivity


Upon completion of this course, participants will be able to identify skill requirements and facilitate their learning opportunities to improve performance. They will also learn how to use 6 steps coaching of team leaders to help them develop their skills and gain confidence. 

Category :  Personal Development, Time Management
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 692
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Create Impactful PowerPoint Presentations that Captivate & WoW Your Audience

Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.


Category :  All Category
Language : English
Location Address :  N/A
  2 days
  All Level
  Offline
SGD 1,200
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6 Simple Steps in Handling Tough & Demanding Customers Over the Phone

Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.

Category :  All Category
Language : English
Location Address :  N/A
  1 day
  All Level
  Offline
SGD 635

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