What you will be learning on this 1-day Stakeholder Engagement Define What Stakeholder Engagement is and Utilize the Five-Step Approach How to easily identify all of your key stakeholders and mapped
Upon completion of the course, learners will be able to: Identify the foundational principles in order to grow as an Authentic Leader Gain improved clarity on your personal core values Apply a perso
Upon completion of the course, learners will be able to: Identify the foundational principles in order to grow as an Authentic Leader Gain improved clarity on your personal core values Apply a perso
This 1 Day hands-on practical course will also teach you to recognize signs of stress and how you can cope with stress
This 1-day course enhances presentation skills using Neuro-linguistic Programming (NLP) to help professionals effectively communicate and influence stakeholders.
Master proofreading with the "Proofread to Perfection" course. Enhance your accuracy and professionalism by learning techniques beyond spell-check. Enroll to produce error-free, polished writing.
Earn a Mental Wellness Coach certificate in this 2-day course. Learn to support mental health with interventions for anxiety and depression. Ideal for those aspiring to become Well-being practitioners
Enhance your Emotional Intelligence with this workshop. Learn to communicate effectively using DISC techniques, fostering better work relationships and leadership skills. Ideal for career success.
Transition to a team leader with our 1-day workshop. Learn essential leadership skills like active listening and team cohesion. Practical tips for effective management and continuous growth
This 2 day course will ensure you gain valuable insights on how gain focus on sustainability and systematic approach to sustainability reporting.
This one-day course helps to educate and prepare yourself and your team to prevent and address such occurrences in your organization. Learn how to create an inclusive HR policy that embraces diversity and inclusivity. Develop the skills to handle workplace harassment professionally. This workshop will also discuss issues pertaining to sexual harassment at the workplace. Participants will be given case studies to discuss and there will be simulation exercises throughout the workshops
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
Throughout this engaging workshop, learners will dive into the fascinating world of communication and collaboration, exploring key concepts, practical techniques, and hands-on exercises using the LEGO® Serious Play® (LSP) methodology. The course offers a comprehensive and immersive learning experience, combining theory, real-world examples, and interactive activities to ensure a deep understanding and practical application of the concepts covered.
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
You will be equipped with the skills to establish customer rapport and effectively respond to escalated service challenges and service opportunities, so as to develop customer relationships that build customer loyalty and confidence in the organization – essentially to turn customer complaints into your organization’s opportunities!
In this 1 day practical workshop, you will learn how to manage yourself and others better when faced with negative people or situations at work.
This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.
This 1-day hands-on practical course will introduce some of the major theories of personality to better explain behaviors across a range of situations. The workshop will explain research methods in personality theories and how empirical studies have been used to test the theories. This course is for anyone wanting to achieve greater insight into psychology and where personality comes from. A theoretical look into personality traits, situations and behavior can allow you to apply knowledge in your personal and workplace environment.
Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.
Upon completion of this course, participants will be able to identify skill requirements and facilitate their learning opportunities to improve performance. They will also learn how to use 6 steps coaching of team leaders to help them develop their skills and gain confidence.
Upon completion of this course, participants will be able to identify skill requirements and facilitate their learning opportunities to improve performance. They will also learn how to use 6 steps coaching of team leaders to help them develop their skills and gain confidence.
Want to give impactful presentations? This 2-day workshop teaches you to design slides that grab attention and lead to action.
Frustrated by angry customers? This 1-day workshop equips you with communication skills & tactics to handle difficult callers & turn complaints into opportunities.
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
More managers & executives are now covered by the Employment Act. Businesses must update employee handbooks to comply with these changes. These handbooks benefit both employers & employees by outlining expectations, rights, and responsibilities
Showing 1 to 25 of 51 entries
Showing to of entries